Help centre

How can
we help?

Everything you need to install Velo, wire up Consent Mode v2, style your banner and keep every region compliant, in one place.

Pick the area you are working on.

Each topic walks you from the first install to a layer that recovers the signal your campaigns depend on.

Common questions.

The answers people open first.

Where do I paste the Velo snippet?

One script tag, high in your , plus the Google Tag Manager template. Velo loads on its own and blocks every tag until the visitor decides, so the order of your other scripts does not matter. The developer docs walk through each site builder.

How does Velo recover lost conversions?

On a typical site, 34% of sessions sit behind the banner and never reach your reports. Velo wires Consent Mode v2 the way Google expects, so visitors who decline are still modelled. Most sites recover 20 to 40% of the conversions they were quietly losing. See how recovery works .

Which regions does one banner cover?

One layer reads the visitor's country at the edge and applies the right regime on its own: opt in across the EEA and the UK, opt out for US state laws, a light touch notice everywhere else. There are no separate banners to build or maintain. Set your regions .

Can I move across from another consent tool?

Yes. Velo maps your existing categories and vendors across, so you keep your look and your consent records. Most teams are fully live within minutes of the snippet going in. Tell us what you are on today and we will map it for you.

How is Velo billed?

One flat fee, with no per visitor metering and no surprise overage. You can change plan or update your billing details in the dashboard, and every invoice is there to download. Pricing lays out exactly what each plan includes.

Can I show a regulator how consent was captured?

Every accept, reject and preference is written to an anonymised, time stamped log at the edge. It is exportable and tied to nothing that identifies a person, so when a regulator or a client asks, you have the answer ready. About the audit log .

Still stuck?
Talk to a human.

Velo is built and run by the team at Amplio Data in Barcelona, so a reply
comes from someone who knows your setup, not a ticket queue.